Welcome to Union 206 Studio!
Here are some answers to our most frequently asked questions. If you have any additional questions or need more clarification feel free to contact the studio at email@example.com or call during our office hours Mondays - Fridays from 10am-5pm at 202.567.7206.
General Studio Information
What is the difference between office hours and studio availability?
Our staff is committed to providing great customer service all the time! If you have a few additional account questions a manager is available during office hours. Studio availability are the times that the studio is open and available for you to schedule a shoot. If you need to schedule a shoot outside of our normal hours, call us and we will try to make it happen.
Office Hours Mondays - Fridays from 10am-5pm
Mondays - Fridays from 10am-11pm
Saturday/Sunday from 9am-11pm
Lions, Tigers, & Bears...oh my!
Well, those kinds of animals you won't find in our studio. However, you can frequently find the staff’s friendly pups around the studio! You are welcome to bring your dogs too, please keep them leashed at all times. All other animals need to be approved by the studio PRIOR to your shoot and must have a dedicated handler.
How can I host my event at the studio?
We are happy to host industry related events, such as makeup workshops, photography lectures, and fashion shows. Please contact us via www.union206.com to start planning your event today!
Unfortunately, we are not able to accommodate weddings, birthdays, and parties.
What is included in my reservation?
Every studio rental includes the following:
- Studio Room with at least 1 Hair Makeup Station
- Private area for changing with Wardrobe Rack, Full length mirror, & props table.
- 4 Alien Bee 800 Strobe Lights
- Trigger & Receivers
- Light Modifiers (Soft boxes, PLMs, Reflectors, Gels, Beauty Dishes, etc.)
- Props (Chairs, Stools, Couches, Tables and Misc. Small Props)
I can't put in a sameday/next day reservation. What's up with that?
Our system doesn’t allow booking requests within 16 hours of the current time. This ensures we have staff at the studio during your shoot. We’re happy to accept same day and next day bookings, please call the studio to schedule your reservation.
We are going to be recording audio. Is your studio sound proof?
We have hosted a number of successful audio shoots! However, please know we are not a sound stage facility. We highly recommend renting out the full venue; you’ll be able to control all interior noise including music, A/C, and heat. We may be able to work with you in you are interested in renting only 1 of the studios.
I plan on using Mud, Glitter, Confetti, Paint, Water, etc. What is the procedure?
The studio is happy to host many creative projects. You guessed it! Please give us a call PRIOR to making your reservation. We typically approve most “messy” shoots. Excessive cleaning or damage will result in a fee of $150+.
How many people can I have on set?
Studio A & C can comfortably hold about 10 people. Studio B can comfortably hold about 4 people. If you plan on having 10 or more people total for your shoot give us a call PRIOR to making your reservation. We typically allow large shoots, but want to make sure it will be a success!
The rule of thumb is Everyone on set should have a job. We have found that additional family and friends who are just around for watching can inhibit a successful shoot.
I need schedule a shoot earlier or later than your hours of operation.
Please give the studio a call during our office hours to schedule we’ll be happy to work with you to create a reservation that does not fall within our normal studio hours. Alternatively, submit a request through our contact us email form. These will be handled on a case by case basis and additional fees may apply.
I need to reschedule my reservation.
What is the cancellation policy?
All cancellations must be sent to firstname.lastname@example.org. You can do this by filling out our Contact us email form. Please include the Name on the reservation, date, & time. Cancellations are from the start time of the reservation. If you cancel:
- 15 days or more we will credit 100% (less taxes & fees) of your total reservation to your account.
- Less than 15 days and more than 48 hours, we will credit 50% of your total to your account (less taxes & fees).
- If you cancel less than 48 hours prior to your reservation you will be responsible the full amount and no credit will be issued. Percentages are based on the total amount of the reservation.
What is the Membership?
Our membership has a 12 month minimum contract. We have 2 different payment options: monthly (pay each month for 12 months) or annually (pay for 12 months up front) and receive a 10% discount. Our monthly membership rate is $19.99 per month + tax. Our annual membership rate is $215.89 + tax. Both membership options auto renew at the end of the contract.
Can I share an account with someone?
Memberships are offered to one person or one company and are not allowed to be shared.
How do I cancel my membership?
Our membership has a 12 month minimum contract. Once you complete your original contract you can cancel your membership submit an email to email@example.com including your full name on the account. Send us your cancellation email 7 days prior to your last month.
How do I pay for my membership or reservation?
We accept all major credit/debit cards for memberships. Online reservations require a credit/debit card or account credit if you have any. Reservations made in person can be paid in cash, credit/debit. We do not accept checks or PayPal.
How do I update my card on file?
You can update your personal information including your credit/debit card on file for both your membership payments and shoots at any time. Please give us a call at 202.567.7206!
Can my client pay for the reservation?
Union 206 Studios is committed to keeping your information safe! The card used to pay for the reservation must match the name on the account. We suggest you have your client pay you first then you submit the reservation and payment with your information.